The booking process on eSky lacks transparency when it comes to additional fees. At the beginning, there is a small and easy-to-miss mention of a service fee, but the total price displayed remains unchanged, creating the impression that this is the final amount.Only at the very last step, right before payment, the total price increases without a clear breakdown or explanation. This change is not prominently displayed, making it easy for customers to overlook the additional charge.Such practices can be misleading, and customer support does not offer satisfactory solutions. Travelers should be extra cautious when booking through this platform and carefully review all details before completing a purchase.
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