Absolutely terrible experience!!!!I purchased a sofa and it was delivered with no bolts and fixtures!I have had to go and and buy them myself and pay somebody to fit the sofa together.When building it there was a large hole beneath in the material and damage to the wood underneath.There are visible nails sticking out under the material at the front of the sofa and the single chairs cusion which you can’t take off is high on 1 side sloping down to lower which is very visible and is 2 inches in difference!!I was told I would be reimbursed for the sofa fittings which they clearly never had from the start aswell as a small compensation for the hole underneath.I was never reimbursed for the fittings nor was I sent any in the post like I was repeatedly told I would receive them!!This sofa has been so poorly made and now the arm of the sofa is squeaking. Not what you expect from a brand new sofa!The company have said they won’t collect and refund even know new faults have occurred and only a couple of months old.I shall now be seeking legal advice under the consumer act, absolutely shocking.!They have asked me to REMOVE my review but are not willing to refund my faulty sofa!This is now being taken to court along with my photographs and video of the poorly made sofa which has nails sticking out of the material and is a health and safety issue.AVOID THIS COMPANY!!!!!
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