My honest experience. 6 chairs despatched in a timely manor, we were supposed to receive on the Friday but Fedex did not bring them, arrived on the Monday. Packaged well and everything present, there was one leg that would just not screw into any of the chairs so I emailed and called with pictures and a new leg was sent out the following day on a saturday delivery service, this one was fine and fitted no problem. Very happy with quality of product and aftersales service. I see there are some poor reviews but personally we had no real issues. Ordered Late nov 2025. Don't be put off.
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