What a shambles of a company to deal with. Not only did I receive a faulty product, when I informed them, they were only willing to refund a fraction of the price. I didn't quabble and was happy to accept that. However, I was promised a refund within 14 business days. That hasn't happened. Now I have asked them for a full refund due to the poor service and they requested the faulty chair back. Why would anyone keep a faulty chair for over 2 weeks? No common sense, and no compassion for customers. Wouldn't recommend using this company at all. Total joke!
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