The entire experience was frustrating. I bought seven suits, two of which were too large and returned, but the last one was a disaster. The box was damaged, the invoice was missing, and it was too small. I waited on hold for 45 minutes only to be told it was a final sale and no exchanges could be made. I wasn’t asking for a refund, just an exchange. Despite spending a lot of money, they refused to help. I encountered issues with all seven deliveries, and all I received were apologies.
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