Review Time
I had ordered replacement parts for my Oakley sunglasses. Parts arrived but they were not the correct parts. I contacted Essilor Luxottica and was instructed to return the parts at my expense and was told once the parts were received they would credit my credit card. The parts were received but no credit has been issued. I have tried to contact them 5 times and no response.
I ordered sunglasses New Wayfarer Polarized from Rayban/Luxottica at Sedico Italy & sent me sunglasses with lenses No Polarized that cost lesser price. The Rayban's box had barcode, scan etiquette and info that the product has Polar Lenses but the sunglasses inside wasn't Polarized. Is like to buy a mobile phone, at the box to be the model that you paid and inside to has a different and cheaper model. When i came in contact for to replace they informed me that they don't have it when at their online shop looks Available. When i asked them "You sold me an unavailable product & you send me a wrong and cheaper sunglasses?", the answer was "We have problem to our Warehouse". About the other product that i ordered the pair of eyewear they sold it & accepted the money without the product to be Available when again at their online shop showed Available.
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