I paid (exorbitantly) for overnight delivery for a document from Mexico City to NY City. Package was accepted on Thursday 1 pm. Per tracking, left Mexico only on Monday and was delivered Tuesday 7 pm. Overnight to them is 5 and a half days. Went to complain on Monday, all types of excuses and possible scenarios given (all unlikely like "maybe held in Mexican customs"). No refund offered (even partial).
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Mensajería y paquetería.