I have been using a razor head replacement subscription for about 2 years without any issues. Recently, my razor handle broke, and I quickly ordered a replacement. Nearly 3 weeks have passed since my order, and I still haven't received it. I contacted the support team for an update, and they promised someone would reach out within 48 hours. Now, 3 days later, I still have no updates. I am quite disappointed and will consider changing suppliers in the future.
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