This one was wild. I've had insurance coverage with these morons for quite a few years. As long as they have you under their customer belt, there shouldn't be much of an issue.Minor preface: I've never had any accidents, collisions, citations, or anything of any sort for the lifetime of my license history... I also have nearly perfect credit.With that said, I ended up having to go overseas for an arbitrary period of time. I told them over a year ago that i needed to cancel my policy.This is where the issues began. They completely ignored all of my requests to cancel, so I took matters into my own hands and filed two claims with the FTC, as well as a chargeback with my bank/credit union. I was also getting stuff sorted to get the state attorney general involved.The moment they received that nasty tick on their record, they finally respond to me saying that they have no records of me making any attempts to "cancel."Now I'm getting notifications from them that a payment is "due" despite no longer having any ties with them.What they're pulling right now is outright illegal, and I will stand my ground against this nonsense.I suppose that if I do have to get an attorney involved, I will have no choice but to do so. To be fair, they pulled three separate payments from me before I was finally able to silence them... At least for now.Avoid these scam baiters at all costs. Even Progressive has better standards than this. That's saying a lot.
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Esurance Insurance Services, Inc. is an American insurance company.