In my rush to pay my car registration fee, I accidentally ended up on a different site instead of the official one and ended up overpaying. After realizing the fee was excessive, I called their support team to request a cancellation. They informed me they would file my request and get back to me within an hour. Unfortunately, the resolution was unsatisfactory, and when I spoke to another representative, although they were courteous, the outcome was the same. They insisted the orders are processed immediately, yet I could see that my registration fee remained unpaid even after my attempts to resolve it through customer service. Additionally, their supervisors were unavailable for over 24 hours after the transaction, which was very frustrating. Their bill included a convenience fee that amounted to $80 of inconvenience. I cannot recommend this service!
Claim your business profile now and gain access to all features and respond to customer reviews.
