etax.com.au

4.3
4.3 Based on 81 reviews

...

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Average Rating

4.3

/
5

81 Reviews

5 Star
79%
4 Star
5%
3 Star
0%
2 Star
1%
1 Star
15%

All Reviews

Filter Reviews

Review Time

Rupert Brown
Outstanding experience with the service.

My experience with the service was outstanding. They are reliable and consistent in their communications, always aiming to keep you informed and providing feedback on what is needed to accurately complete and submit your tax return. I have depended on this service for several years and have repeatedly received excellent support from them. Many thanks.

5
Date of experience: Dec 09, 2025
Louis Baker
My experience with the service...

My experience with the service was fantastic. They are honest and dependable in their communications, always doing their best to keep you updated and provide feedback on what is needed to finalize your tax return and lodge it correctly. I have been using this service for a few years and have consistently received good support from them. Many thanks.

5
Date of experience: Dec 09, 2025
Kayla Lewis
Extremely user-friendly

Extremely user-friendly, highly recommend.

5
Date of experience: Dec 06, 2025
Beatrice
Outstanding and hassle-free

Outstanding and hassle-free. Highly recommended.

5
Date of experience: Dec 04, 2025
Grant T.
The platform is incredibly user-friendly

The platform is incredibly user-friendly. An accountant reviews my return to ensure I get the best possible outcome—unlike other services!

5
Date of experience: Dec 01, 2025
Audrey Morgan
Helpful guidance made everything easier

I stumbled upon your website and I'm so pleased I did. Your form was straightforward and clarified that I needed to lodge a tax return. Previous advice had led me to fill out a 'non-lodgement' form due to the Disability Support Pension not being taxed, without recognizing that PAYG tax had been withheld from my superannuation withdrawal, which does require a tax return as indicated by the super fund. The possibility of a tax refund was also uplifting.

4
Date of experience: Nov 30, 2025
Chaz Smith
Clear and straightforward

Clear and straightforward.

5
Date of experience: Nov 17, 2025
FlameSwap25
Tax assistance received

Tax assistance received, and thanks for the help.

5
Date of experience: Nov 17, 2025
Ultan Cook
Terrible customer service

Terrible customer service, no responses or calls after multiple emails and messages. Very disappointing.

1
Date of experience: Nov 01, 2025
Kathleen H.
Exceptional service

Very professional. Provided me with a range of useful advice. They deliver exceptional service and respond to inquiries very promptly.

5
Date of experience: Nov 01, 2025

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