Worst service ever - answers take 5 to 6 working days on the smallest request even urgent ; no possibility to have somebody with a viable comment / answer on the phone ; they do not communicate via email most of times (when you suffer from another administrative issue like the one of bpost - enjoy ! ) Takes 6 days to get a clear view on the status of our profile and no clear answers on insurance policy . Far too confident on their deals with public administrations ; they really seem not to care about the level of service they provide - which in the end is linked to our health … worrying no ?
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