This was undoubtedly the worst airline experience I have ever had. This airline feels like a nightmare, and I cannot recommend it to anyone. Our journey began with a flight from one country to another, and from the start, the staff were unfriendly and unwelcoming. There was a complete lack of customer service. On our return flight, it was delayed and then rescheduled for the next day with little notice. I had an emergency and needed to return that day, but the staff showed no empathy. To make matters worse, I later learned there was a flight available that day, yet we were told otherwise. When seeking assistance, the staff were rude and unhelpful, offering no apologies for the inconvenience. The hotel arranged by the airline was equally poor, with issues like a non-working key and no accountability. The food was among the worst I've had on an airline. Long queues and disorganization were constant. Overall, this airline lacks professionalism and basic customer service. Expect delays, rude staff, and poor communication. I will never fly with them again.
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Ethiopian Airlines is the pioneering African airline. Ethiopian Airlines flies to 55 destination worldwide. In its commitment to bring Africa together it flies to 35 destination in Africa. Ethiopian flies to Gulf, Middle East, Europe and Far East and Asia, and hence it is African Ling to the World. Enjoy the comfort of flying with us. Ethiopian Airlines – The new spirit of AfricaSee more