I am writing to convey my dissatisfaction with the service. I traveled from a city in Cameroon, and my flight was over an hour late. This led me to miss my connecting flight from a major hub to my final destination. The airline rebooked me on a flight to another city before my final stop, resulting in a six-hour delay in my arrival. The most frustrating part is that I had a separate reservation from my final destination to another location, which I also missed due to this delay. Now, I find myself stranded in the major hub with no choice but to wait until the evening for another flight. The airline did not respect my time or schedule. If my initial flight had left on time, I would have made my connection. Instead, I am facing over 48 hours of travel time because of their delays. The limited flights to my final destination and the poor management of my situation are unacceptable. I sincerely hope the airline makes improvements in its punctuality and customer service.
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Ethiopian Airlines is the pioneering African airline. Ethiopian Airlines flies to 55 destination worldwide. In its commitment to bring Africa together it flies to 35 destination in Africa. Ethiopian flies to Gulf, Middle East, Europe and Far East and Asia, and hence it is African Ling to the World. Enjoy the comfort of flying with us. Ethiopian Airlines – The new spirit of AfricaSee more