Extremely disappointed with Etihad Holidays. Despite repeated calls and multiple emails, I received little to no communication. This caused significant stress, especially as this was a family holiday with an 18-month-old child.I asked to speak with a team leader, Maria, who never responded. David said he would return my calls but didn’t. I also escalated the issue to the General Manager, Ranj Kundi, and still received no response.Unacceptable service and very stressful experience. I would not recommend Etihad Holidays based on this experience.
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