Avoid this company!!! booked a holiday at 9pm, cancelled at 9am the following morning, lost the deposit even though they have a 24hr cancellation policy, when we questioned it they said that we should of cancelled before 6pm! We told them that we booked it at 9pm so how could we have cancelled before 6pm?? So they obviously dont have a 24hr cancellation policy, this was in January, today we got an email saying we owed them £2000 for the holiday!! We told them it was cancelled and the staff were very rude and abrupt, after half an hour on the phone backwards and forwards with their colleagues they finally admitted it had been cancelled at their end, they were obviously trying to extort more money from us and probably do this on a regular basis! They are crooks, do not book with them.
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