I’ve had a very disappointing experience with the Etisalat Home WiFi Box. The service quality is extremely poor, and most of the time the internet simply doesn’t work. Frequent disconnections and unstable speeds have made it very frustrating to rely on this connection for daily use.
What makes the situation worse is the customer support. When a complaint is raised, it often takes several days for the issue to be resolved. There is no efficient or timely response, which leaves customers stuck without internet for long periods.
Another major issue is the lack of human interaction. There’s no proper way to speak directly with a representative about an already registered complaint. The automated systems are unhelpful and make it very difficult to get real support when you actually need it.
Overall, this has been a very poor experience. I would not recommend anyone to purchase the Etisalat Home WiFi Box given the unreliable service and inadequate customer support.
Claim your business profile now and gain access to all features and respond to customer reviews.
Emirates Telecommunication Group Company PJSC,, branded trade name Etisalat, is a multinational Emirati based telecommunications services provider, currently operating in 15 countries across Asia, the Middle East and Africa.