The worst company in Egypt, terrible customer service, no solutions, always blame customer directly and indirectly. If I’ve a choice, I’d never deal with them again.We tried to convert to e sim, followed the instructions and made the required payment and it didn’t work, went to the nearest store as requested by the message, they were very unprofessional and asked to call the customer service. Called them and asked to go back to the store and they started to blame each other, very unprofessional. No solution was found, sim is not working, no commitment to anything, so overall terrible.
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