The at-home test is a total scam. They outsource everything, including proctoring, which led to a frustrating GRE experience. The setup took almost an hour with a proctor who was difficult to understand. I was so frustrated that I couldn't even start the test and requested a voucher for a local testing center instead, which was denied outright. I threatened to dispute the charge with my bank, and they warned me I could be blacklisted. Essentially, they can prevent you from taking the GRE again and refuse to release your scores to universities. They claim to be an American company, but good luck finding someone local to talk to. I dealt with several representatives who were difficult to communicate with. This is a terrible business that thrives on their monopoly over the testing process.
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