I've encountered problems every time I've taken a home exam. Most recently, I logged in on time only to be told my exam had already been completed or terminated. I contacted customer support, provided a screenshot of my login screen, but the representative couldn't assist me. I later received an email stating I failed to take my test. After calling again, I still couldn't resolve the issue, and my case is now being escalated for potential refunds and rescheduling. This has been extremely frustrating.
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