I started selling on Etsy about 3 years ago and once I finally started getting sales, right away I noticed how they would hold your money from you for quite a while before you would see any of it. Once I finally started receiving my money, then I started noticing they started taking down certain items that I had posted and some of them had already been there for a 6 months to a year or so but all of a sudden they were a violation? I continued to sell some of my products and I was doing pretty well and making pretty good money finally and then all of a sudden about two weeks ago they suspended my account and took it down and sent me an email saying that my account has been permanently suspended because I have continued to violate their terms! They said they had tried to reach me several times to discuss it with me, but yet I looked at my email and I did not have a single email from them about a possible suspension, I even checked my spam! The only emails I had from them was telling me that I had a sale, or shipping label email or an email telling me how great I was doing and that I was almost a Star seller!
Immediately I filed an appeal and within 10 minutes, they had already denied my appeal. When they wrote me back about my appeal not being approved they said that I was selling things on their site that you can buy off of other sites but yet there are several other people over there doing the exact same thing it’s called reselling.
So it’s not OK for me to resell items I don’t want anymore, but it’s OK for others to do it? There are people over there right now, selling the exact same things that I was and they still have their accounts, and I know 3 of the people very well! So I am very upset about this and they have not heard the last of me!
They are also holding onto my money for 180 days that they still owe me which I think is absolutely ridiculous!
Customer service is absolutely horrible, The worst I’ve ever experienced with any company out there.!
Ebay, Mercari and Poshmark are much better companies!!
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