I am in the midst of an unwanted drama with eTyres at the moment, got called with less than 2 hours notice that tyres ordered 3 days beforehand had not arrived for my fitting date. Seems supply-chain issues are a regular problem with eTyres from other reviews on here and wish I had paid more attention. Their small print essentially says tyres may arrive at any time, and you 'could' be inconvenienced by them either asking you to come earlier, being expected to rearrange your schedule if they come later and may be liable for associated costs around that. As such - Customer Services has zero sympathy and was close to useless, one positive in that there was no wait time and they are based in the UK, but all I got was corporate BS and hollow apologies - No alternative or solution for the inconvenience. I await next steps from them as to rescheduling fitting...A shame as I specifically chose eTyres for their promised convenience, and was able to schedule childcare so I could travel to our office close to one of their centres on an available fitting day, having purposefully chosen a few days ahead (not the following day as they said they had available too) and I've ended up with the honour of quite an inconvenience instead, at my expense.I will update this review pending how this turns out.
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etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for.
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