Ordered and paid for tyre and mobile fitter on sun 18th - booked to arrive wed 21st am and tyre was in stock! Nobody arrived on wed and no call email any customer care to explain why - i chased fitter who apologised but they had not received tyre even tho it was in stock on sun? He kindly offered to chase and call back next morn when e- tyres should really make the call! He called as promised still no eta on my tyre??? I called e-tyres spoke to some snotty young girl clearly no customer service skills no apology just said its being chased - i told her not good enough still without car and to update me by end of day thurs 22nd - of course the snotty girl in the wrong job did not update! Its hilarious hiw quick people are to take your money for a job and then treat you so poorly - hopefully my refund is dealt with much quicker! Staff training and customer care needs addressing im surprised you get any repeat business treating customers so poorly - all it takes is a call guys!!!!
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etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for.
With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.
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