I highly recommend avoiding this seller. If you're interested in their products, it's better to order from a well-known platform where returns and refunds are hassle-free. I bought a strap, and after a week, it malfunctioned. I reached out to the support team, who provided minimal troubleshooting advice. Eventually, after persistent requests for a refund, they gave me a return address but required me to cover the return shipping costs, promising to 'refund' that amount, which I doubt will happen. It's been a week since I sent the item back, and I haven't heard anything from them. I'm now considering a chargeback through my bank. Please think twice before using their site and opt for a more reliable platform instead.
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