A 5 star review from someone who purchased a head lamp that stopped working whilst still under warranty. In the modern world of chat bots and phone queues I had low expectations as I filled out the claim form on the website. However, my case was dealt with promptly and effectively by a named person who saw it through to my satisfaction. I will be buying Black Diamond because of their excellent customer support.
Claim your business profile now and gain access to all features and respond to customer reviews.
Black Diamond Equipment is a manufacturer of equipment for climbing, skiing and mountain sports, based in Utah, United States.