This feedback is for the outlet location. I visited on Black Friday with my family, including my pregnant wife, and it was a frustrating experience. We waited in the cold for over two hours but never got inside. It was disheartening to see staff allowing others to enter ahead of those who had been waiting. This lack of organization was unacceptable. We ultimately left without entering, along with other frustrated customers. Management needs to improve how they handle customer flow or they risk losing more customers.
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