I ordered a batch of products in August, split into two shipments. The first arrived without issues. However, the second delivery for two long sleeve t-shirts was delayed, and I received a notification stating it had been delivered while I was out. I returned home to find no parcel and no sign of it anywhere. I promptly notified the company, and after persistent follow-ups, they finally sent me a form to initiate an investigation with the carrier. I haven’t heard back from either the company or the carrier, and it’s now the end of October—three months since I placed the order. Terrible customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Element is an active, open-minded, lifestyle brand with skateboarding at its roots. Element offers mens and women's apparel, skateboards, footwear and Emerald, an eco-friendlier collection.
