Customer service is non-existent; I’ve been trying to get a response for three weeks. My t-shirts are way too big (there’s no sizing information on the website). A return should be straightforward, right? Not at all. My order number isn’t in my account or recognized when I try to arrange the return. I’ve attempted multiple contact methods, but no one replies. It’s infuriating. Do yourself a favor and don’t order directly; it’s not worth the hassle.
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Element is an active, open-minded, lifestyle brand with skateboarding at its roots. Element offers mens and women's apparel, skateboards, footwear and Emerald, an eco-friendlier collection.
