Completely unacceptable experience. I spent over $100 on these shoes and they broke within just 5 days of normal use. This isn’t wear and tear — it’s a clear indication of poor quality. When I returned to express my concerns and request a refund, the company refused to take responsibility and claimed it wasn’t their fault. How is it the customer's fault if a shoe fails in less than a week? There’s a lack of accountability and the customer service was dreadful. If you value your money, steer clear. Overpriced, low-quality products from a company that doesn’t support its offerings.
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Element is an active, open-minded, lifestyle brand with skateboarding at its roots. Element offers mens and women's apparel, skateboards, footwear and Emerald, an eco-friendlier collection.
