I ordered two cases on 20/11/25 before 6 PM and paid extra for Next Day Delivery. I attempted to buy screen protectors but they were out of stock. Nothing arrived on the 21st or 22nd, leading me to send a complaint email that went unanswered. I had to buy a cheap case and screen protector to use my phone. Eventually, I got a reply from the support team offering credit for my next purchase, but only after I made a fuss. The cases finally arrived on 24/11/25. Frustrated by the experience, I bought the protectors from another platform, and they arrived in less than 24 hours. While the website is impressive, their delivery service is lacking. They need to invest more in customer service.
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