Last year, I purchased a phone case with a Camera Control cutout. Unfortunately, my phone fell and the area around the cutout was exposed. Thankfully, the screen protector saved my screen. I reported this design flaw, and the company offered me a full refund, which I declined in favor of waiting for a better design. Once the new case was available, I contacted them again and requested the new case instead of a refund. They agreed, and I received the new case in just a few days. It fits perfectly and provides excellent protection. I appreciate their responsiveness and the quality of the new product.
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