I just got this email after playing Diablo 4 for around 7 hours. I didn't do anything wrong. I didn't cheat. I never played online with other players????? All I did was play the game and I got blocked???? I don't know if someone hacked my account. I'm really angry and I feel violated. I can't talk to anyone from Blizzard. Sony won't refund the game. I have no idea why this happened. My advice is never, ever by a Blizzard game ever. These guys are absolutely dodgy....Dear Andrew Young,Case ID: #107575676We have set the status of your case to "Resolved".A game master resolved your case, and left the following response:Greetings Player, my name is Game Master Miengalth, and I will review the penalty on your account.I made sure to fully review all the information and make further investigation where it was needed, to ensure the action was not taken incorrectly and to maintain a safe and fair environment for all our players. However, I did confirm our initial findings, this account has made a direct breach to our terms of use and agreement. Your account closure will have to remain as it is.Thank you for your time and understanding, I hope you have a great day.Regards,GM MiengalthClick here to review your ticket. If you continue to experience issues, you can reopen this ticket. If you have a new or separate issue, please submit a new ticket.Make sure you complete our survey to let us know how we did.Regards,Battle.net Support
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Blizzard Entertainment, Inc. is an American video game developer and publisher based in Irvine, California, and is a subsidiary of Activision Blizzard.