Someone maliciously reported me, my account was SILENCED. After 3 days of not being able to chat, join a group, join a raid, or do anything I was able to find an appeal function. I appealed my "penalty" and it took 6 hours, only for some GM to send me a generic message containing links of an EULA and UA. I requested proof of any infraction, and also pointed out that being silenced is only restricted to chat and mail functions and shouldn't affect in-game play (it even stipulates this in a link i was sent by them) However, in game i cant do anything except stand around in a capital city waiting for some GM to answer my ticket. The resutlt was that they upheld the penalty, without providing anything, and now i am waiting 1.5 days so far in responding to that decision. They will literally penalise you, not tell you why and then ghost you. What an ass-hole company.
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Blizzard Entertainment, Inc. is an American video game developer and publisher based in Irvine, California, and is a subsidiary of Activision Blizzard.