Overwatch is a cesspool. Like most PvP games it's overrun by cheaters barely hiding it and if you say anything about it the near-fraudulent reporting and ban system will be weaponized against you. It's a matter of time until a conscientious player gets banned and loses any purchases. Don't give them a thing. Look up their history.
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Blizzard Entertainment, Inc. is an American video game developer and publisher based in Irvine, California, and is a subsidiary of Activision Blizzard.