eufy.com

3.8
3.8 Based on 21 reviews

At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think a...

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Helene S.
Disappointing camera quality and frequent failures

The quality of these cameras is subpar. They require replacement every 12 to 24 months. I've experienced solar panel failures on two devices and water ingress issues, including one of the so-called 'pro' models. The warranty lasts 12 months, and the response from the support team is that they are working on quality improvements. However, I haven't seen any progress in the 3 to 4 years I've been using them. I won't be purchasing any more, as the overall system is too unreliable.

1
Date of experience: Jan 22, 2026

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Business Details

  • At eufy, we believe great products and true smart home technology is thought out thoroughly.
    eufy's smart home technology is built from solid foundation of care from all of us as one company.
    We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle.
    That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love.
    eufy, built with care.See more

  • email support@eufy.com
  • call +18009887973
  • language https://www.eufy.com

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