Bought the Eufy pro cam 2C cameras and they do NOT work. I have contacted Eufy/Anker about the ongoing issues of the cameras not detecting motion etc on my driveway but will send me continuous alerts for every vehicle that drives by my house. I have changed the sensitivity, created and activity area etc. I have done every single suggestions given to me by their customer service rep and their Tech department. Nothing works. I have adjusted camera location still it does not work. In addition the solar panel does not keep battery charge. It’s been weeks since I have contacted Eufy/Anker and initially was told it would 3-5 business after sending proof of purchase, data /video log, recording of my vehicle on driveway showing no alert and/or recording by camera etc. I was told that their highest level in their Tech/IT dept would get back to me with resolution etc to date nothing. I have sent a follow up emails only to be ignored and still have cameras that doesn’t work properly as advertised. The second camera will show partial recording for example it will alert someone going into my backyard or at the side of the house but not show or record person leaving and vice versa. I had to manual charge camera even though I bought solar panel for charging. These cameras are not cheap and thus Eufy/Anker should acknowledge their customers concerns and offer solutions. Be careful of buying these cameras.
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