If you need customer assistance, either by phone or email, this company is unreliable, unorganized and not worth the hassle. I had questions about products plus I had to make a return. When I reached out, a person wasn’t available to talk on the phone (only robots) and via email the same questions were asked over and over again pertaining to the order by a Eufy employee (or maybe it was a robot). If you need real help via getting information from an employee, this is not the company to buy from. Plus all shipping return fees are the customer’s expense and I still haven’t seen a credit for the returned item in my account.
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At eufy, we believe great products and true smart home technology is thought out thoroughly.
eufy's smart home technology is built from solid foundation of care from all of us as one company.
We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle.
That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love.
eufy, built with care.See more
