I purchased a Minecraft pannel march 2nd(£19,20p), had a bunch off issues. on "march 3rd, (19:54)" had the Company Director respond to my ticket about Firewall issues, Which he explained was only for VPS, i understood and went with my day. A few hours later, i ask for a refund as i wasn't using the VPS and had just wasted money, server causing issues and had issues going on outside of that. Than he proceeded to tell me it wasn't a valid reason for a refund ( there TOS applys i can get a refund either way)
So i gave a valid reason, than i get told im out of the refund window(Than didn't respond untill the next day), Because he decided to mess around respond late, and postpone actually giving me a refund.
I would NOT recommened anyone using this service, the support is awful, you can get much better services and support elsewhere.
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