I've been ordering off of eunjae store for several years and (having used other sites such as Kpopmart and YesAsia) can say I wholeheartedly prefer eunjae store. I recently ordered 4 albums (including Red Velvet Bad Boy repackage) which was released on January 30th and received the albums today (February 8th). The delivery time was for 714 days after being sent to the post office, so about 5 days total for shipping. The albums come wrapped in their plastic, covered in bubble wrap, and the empty space inside is filled with packing foam. I heard someone complain about the packaging and I have never had a problem. I have also dealt with customer service previously when I was sent a face mask instead of a serum. A simple email to the customer support and a picture of the item I received by mistake, and they said they would send my actual item out. I received the item with no problems within a few weeks of reporting the issue.
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