We were dumped off onto this spa after booking a virgin experience with a spa in Piccadilly that is now closed (possibly under refurb). We tried to call and move the booking with Euphoria Spa, but they did not answer the phone, and emails went unanswered. They refused to address our request to move the appointment, and our request for subsequent refunds. Their communication was almost non-existent - scattered, difficult to parse, and consequently we will never be using this business again.EDIT IN RESPONSE TO REPLY: A useless response 11 months(!!!) after the fact, no wonder you can't find the booking, you couldn't assist us when we called you directly and emailed you directly back when the booking was made. Terrible service, unprofessional response to this post. Avoid.
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