Avoid avoid avoid - I called them yesterday 13th November 2025 to check availability for Monday 17th November 2025, as I fancied a little on my birthday. They confirmed they have a 10.4am slot. I said perfect, I have children so works perfectly and they asked for a card payment, I said I’m purchasing a Groupon voucher now. They said call back. I asked them on this call to pencil it in and I’ll call back in a couple of minutes with my Groupon voucher, they said fine. I called back with the Groupon voucher number and they tell me they have no slots but can accommodate on Tuesday. I was so upset and still am as I lost £92 and no spa on my birthday! They hoodwinked me into believing they had a slot; they tricked me to purshasing a Groupon knowing fully well they didn’t have a slot. How do they operate like this? They are crooks and dishonest - awful. I wish nothing but failure to Euphoria Spa.
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