I bought a vacuum a few months ago when relocating, but when I finally used it, the dustpan wouldn’t stick. The company promised to send replacement parts, but they claimed it was delivered to an address with a black carpet—which I don’t have. Now, they say an investigation is needed before I can get a replacement. I've spent over $100 on a vacuum that doesn't work as it should, and the representative's indifferent attitude was frustrating. I will not purchase from this company again.
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