I had purchased an Eureka Forbes - AQUAGUARD CHAMP RO+UV water purifier in January 2025.I am very disappointed with the way warranty services are being handled. At the time of purchase, I was assured of two free services under warranty, but no proactive scheduling was done. I had to raise a complaint myself before the first service visit was arranged.The second warranty service is still pending, yet after I paid for the AMC contract (even though my warranty is valid until January 2026), the company scheduled the first AMC service visit. This is completely unfair — AMC services should only begin after the warranty period ends.It feels like the company is more interested in collecting AMC money than honoring warranty commitments. Skipping warranty services and pushing AMC services in advance shows poor customer focus and lack of accountability.
Claim your business profile now and gain access to all features and respond to customer reviews.
Eureka Forbes provides health and safety solutions for your home and office. These include manufacturing some of India’s best water purifiers, air purifiers, and vacuum cleaners.