I had raised complaint CM-110925-58625763 on 10th Sept. regarding the water taste issue after AMC renewal. That issue is still unresolved.The technician initially said the problem was fixed and the water taste would improve, but nothing changed.I raised another complaint via customer care on 18th Sept. The technician arrived at 5 PM instead of 11 AM (never on time), left the RO unit open with leakage, and said he would return the next day with a TDS meter. He never came back. Since then, the RO has been leaking continuously with a red blinking light—basically no filtered water at all.On 19th Sept. at 4:30 PM, I called him. His response: “The TDS meter is not in office, it will take another 3–4 days. Till then, tolerate without water and leakage.” This is unacceptable.I renewed my AMC on 31st July 2025, but instead of service, I am facing constant harassment and poor support. I am now demanding:Immediate refund of my AMC money.Take back your RO filter. I no longer want your pathetic service.For the record, I have been facing issues with Aquaguard for 6 years:First 3 years, I was wrongly advised by your technician to use a pump, which was replaced twice. I paid ₹9,500 for something that was not required at all, as the RO worked fine without it. This was a clear case of misleading and fooling the customer.Now, I strongly suspect that the filter installed after AMC renewal is either used or of cheap quality, because the water tastes like tap water at 100 TDS. Earlier, I maintained 120 TDS for 5 years and the water tasted good. This time again, Aquaguard has cheated me.I have repeatedly requested customer care to change the technician, but nothing has been done.
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