⭐ Rating: 1/5 (Would give -10 if possible)Extremely disappointed with Aquaguard and their worst-ever service. This is a clear case of false marketing, poor product quality, and cheating customers after sales.I purchased the Aquaguard Nova Stainless Steel (claimed 304 grade) just 3 days ago. On the website, they clearly advertise it as “Stainless Steel 304”, but nowhere on the product box, manual, or purifier body is it mentioned that it is actually 304 grade. From the look and feel, it is clearly not real 304 stainless steel. The overall build quality is very poor and light-weight, which itself raises a big doubt about the materials used.Next big issue is the water quality. Even after installing a brand-new purifier:- The output water smells bad- It feels like water is not getting filtered properly at allThis is completely unacceptable for a premium brand like Aquaguard.Now coming to the worst part – customer service:- I contacted customer care with a complaint.- They registered the complaint and closed it without even calling me.- When I called again, they shamelessly said the product is “out of warranty” — I bought it just 3 days ago!- After arguing, they re-registered the complaint again, but again no one contacted me.This is nothing but irresponsible service and harassment of customers.They are also doing false marketing everywhere:- Website shows “Mega Sediment Filter”, but in reality, it is ultra small- Claims don’t match the actual product- Misleading specifications just to trap customersI trusted Aquaguard thinking it’s a premium and reliable brand, but this experience has been a complete nightmare.False promises, worst water quality, fake marketing, and horrible after-sales service.⚠️ Strong Warning to New Buyers:Please don’t fall for Aquaguard’s false marketing. Don’t waste your hard-earned money and mental peace like I did. There are far better and more honest brands in the market.If Google allowed, I would definitely give -10 rating instead of 1.Absolutely NOT recommended.
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Eureka Forbes provides health and safety solutions for your home and office. These include manufacturing some of India’s best water purifiers, air purifiers, and vacuum cleaners.