Extremely Poor Service – Legal Action NextI am beyond frustrated with Eureka Forbes. I purchased the Robo Floor Cleaner, and it stopped working in less than a month. Despite raising multiple complaints since the third week of April, no technician has visited, and not a single follow-up has been made. Their customer service is a complete sham — false promises, unreachable staff, and zero accountability.This is not just poor service; it is outright negligence. A company that claims to be “trusted” has shown total disregard for its customers. If my issue is not resolved immediately, I will be forced to take legal action and escalate this to consumer forums.I strongly warn others: think twice before purchasing anything from Eureka Forbes. Their products are unreliable, and their after-sales service is non-existent. This experience has been stressful, costly, and a complete failure on their part.
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Eureka Forbes provides health and safety solutions for your home and office. These include manufacturing some of India’s best water purifiers, air purifiers, and vacuum cleaners.