I purchased a water filter from a company in February 2025, and after a few months, it began to malfunction. We filed a complaint with the service team, and a technician came, but after their visit, the machine was completely ruined. We lodged another complaint, and they informed us that some parts needed replacing. After a few weeks, they did replace the parts, yet the machine still didn't work. This has happened multiple times, and the machine remains non-functional. I must say, the quality of this product is very poor, and the company shows little regard for its customers. The support staff lacks knowledge and expertise. I advise against purchasing this machine; consider alternatives from other brands.
Claim your business profile now and gain access to all features and respond to customer reviews.
Eureka Forbes provides health and safety solutions for your home and office. These include manufacturing some of India’s best water purifiers, air purifiers, and vacuum cleaners.