Since purchasing the Robo, (Auto-bin) it has practically not functioned at all. I have contacted the EF support team more than three to four times over the past year regarding multiple issues.
The problems include:
• The Robo not connecting to the dust bin
• The Robo getting stranded in the same place and not moving forward
• Frequent breakdowns despite repeated troubleshooting
This has been extremely frustrating, especially considering the significant amount paid for the product. Over the past year, the Robo has failed to perform its intended function, making it completely unreliable.
Earlier, when I raised these concerns, the support team repeatedly tried to convince me instead of providing a permanent solution. Now, the Robo has completely stopped working.Given the repeated failures and the time already spent on support interactions, I need a complete replacement of the product with immediate effect.And this matter to be treated as urgent and resolved at the earliest.
Claim your business profile now and gain access to all features and respond to customer reviews.
Eureka Forbes provides health and safety solutions for your home and office. These include manufacturing some of India’s best water purifiers, air purifiers, and vacuum cleaners.