I bought a Lenovo Yoga Slim 6 14IAP8 laptop at RTV Euro AGD.After a short period of use, problems with the keyboard appeared – the device was sent to the service center under warranty.After the repair (on 25.08.2025), when collecting the laptop, I noticed a deep scratch on the cover that had not been there before.I refused to accept the device in such condition, but the store/service did not propose a satisfactory solution.The case has been reported to the Municipal Consumer Ombudsman in Warsaw.I do not recommend this store, as the complaint process was handled unprofessionally and my consumer rights were violated.
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