This was with a different service provider, not the one we expected. Shortly after taking the van, I discovered bed bugs. The company was unhelpful, offering no replacement or assistance, just suggesting bug spray. I had to return the van early due to the unbearable situation of waking up with bites daily, requiring antihistamines for relief. They have a clause stating they aren't liable for bugs, which is unfortunate, as the next person may face the same problem. The representative claimed they had never encountered this before, but a quick search reveals that it's a common issue. No refunds were offered for this situation. If you're renting for a short period, it might not be a big deal, but for longer rentals, consider multiple rentals to avoid this issue. The van functioned well, but was not designed thoughtfully; the back seats made it uncomfortable to sit without hunching over. The stove required matches, and the sink leaked. They seem indifferent to fixing these issues.
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Euro Campers offers a wide range of motorhomes for every type of travel. From compact motorhomes with 2-3 berths ideal for traveling with friends or couples to more spacious motorhomes with 4 berths, equipped with shower and toilet, perfect for the family. Want to travel on a budget in New Zealand? All our campers are certified self-contained. This gives you the flexibility to stay at designated Freedom Camp spots for free. See more
